# Pickolo — Full AI Reference > The digital hospitality platform for QR ordering, AI chat, and seamless payments. Pickolo is a SaaS platform that enables restaurants, cafes, bars, and hospitality venues to digitize their operations. Customers scan a QR code at their table to browse the menu, place orders, and pay — all from their phone, with no app download required. Restaurant owners get a full management dashboard with real-time orders, analytics, reservations, and an AI-powered assistant. Website: https://pickolo.app Contact: office@pickolo.app Available on: iOS, Android, Web Pricing: Free to start --- ## Platform Overview ### For Customers Customers scan a QR code placed on the table. This opens the Pickolo web app in their browser — no download needed. They can: - Browse a rich, interactive digital menu with photos, descriptions, allergen info, and modifiers - Chat with an AI waiter that can answer questions about the menu, recommend dishes, and take orders via conversation - Place orders directly from the menu or through the AI chat - Pay securely with cards, Apple Pay, or Google Pay via Stripe - Leave tips, split bills, and view order history ### For Restaurants Restaurant owners register at https://pickolo.app/register and get access to: - A management dashboard with real-time order tracking - Menu builder with AI-powered menu generation from photos - QR code and flyer designer for each table - Reservation system - Customer database and engagement tools - Analytics and insights - Multi-device support (tablets, phones, KDS) --- ## Features (https://pickolo.app/features) ### QR Code Ordering Every table gets a unique QR code. Customers scan and instantly see the menu. No app download, no waiting for a waiter. Orders go directly to the kitchen. ### AI Waiter An AI-powered chat assistant embedded in the ordering experience. It can: - Answer questions about ingredients, allergens, and preparation - Recommend dishes based on preferences - Take orders through natural conversation - Provide information about the restaurant ### AI Menu Generation Upload a photo of your existing paper menu and Pickolo's AI will digitize it — extracting items, descriptions, prices, and categories automatically. ### Digital Menu Rich, customizable digital menus with: - Categories and subcategories - Item photos, descriptions, and prices - Allergen and dietary information - Modifiers and extras (sizes, toppings, etc.) - Multi-language support ### Payment Processing Integrated Stripe Connect payments supporting: - Credit and debit cards - Apple Pay - Google Pay - Tipping - Bill splitting - Instant payouts to restaurant bank accounts ### Real-Time Dashboard Live order management dashboard showing: - Incoming orders with status tracking - Order history and search - Daily/weekly/monthly summaries - Revenue tracking ### Analytics Detailed analytics covering: - Sales trends and revenue - Popular items and categories - Peak hours and busy periods - Customer behavior and retention - Average order value ### Table Management - Create and manage table layouts - Generate unique QR codes per table - Track table status (occupied, available, ordering) - Custom table names and zones ### Reservation System - Online reservation booking - Table assignment - Capacity management - Confirmation notifications ### Flyer Designer Built-in designer to create printable materials: - QR code table tents - Promotional flyers - Custom branding and colors ### Customer Management - Customer database - Order history per customer - Engagement and retention tools - Gamification features ### Multi-Device Support - Works on tablets, phones, and computers - Kitchen Display System (KDS) mode - Multiple staff accounts with role-based access --- ## Help Center (https://pickolo.app/helpcenter) Step-by-step documentation for every feature: - **Getting Started** (https://pickolo.app/helpcenter/getting-started): Account creation, first-time setup, and initial configuration guide - **Menu Management** (https://pickolo.app/helpcenter/menu): Creating categories, adding items, setting prices, uploading photos, managing modifiers - **AI Menu Generation** (https://pickolo.app/helpcenter/ai-menu-generation): Using AI to digitize paper menus from photos - **Orders** (https://pickolo.app/helpcenter/orders): Order lifecycle, status management, kitchen workflow - **Tables & QR Codes** (https://pickolo.app/helpcenter/tables): Creating tables, generating QR codes, printing materials - **Payments** (https://pickolo.app/helpcenter/payments): Setting up Stripe, managing payouts, payment methods - **Dashboard** (https://pickolo.app/helpcenter/dashboard): Overview of the management dashboard and its sections - **Reservations** (https://pickolo.app/helpcenter/reservations): Setting up and managing online reservations - **Settings** (https://pickolo.app/helpcenter/settings): Restaurant profile, branding, notifications, and account settings - **AI Waiter** (https://pickolo.app/helpcenter/ai): Configuring and customizing the AI assistant - **Devices** (https://pickolo.app/helpcenter/devices): Setting up tablets, phones, and KDS displays - **Flyer Designer** (https://pickolo.app/helpcenter/flyer-designer): Creating and printing QR code flyers and table tents - **Customers** (https://pickolo.app/helpcenter/customers): Managing customer data and engagement - **Analytics** (https://pickolo.app/helpcenter/analytics): Understanding reports, trends, and insights --- ## Product Pages - **For Business** (https://pickolo.app/business): How Pickolo helps restaurant owners increase revenue, reduce wait times, and modernize their operations - **The App** (https://pickolo.app/app): Details about the customer-facing mobile experience — scanning, browsing, ordering, paying - **How It Works** (https://pickolo.app/how-it-works): Three-step guide — register, set up your menu, start receiving orders - **Why Us** (https://pickolo.app/why-us): Competitive advantages over traditional POS systems and other digital ordering platforms --- ## Company - **About** (https://pickolo.app/about): Company background and mission - **Contact** (https://pickolo.app/contact): Get in touch — office@pickolo.app - **Register** (https://pickolo.app/register): Sign up your restaurant - **Demo** (https://pickolo.app/demo): Request a live demo of the platform --- ## Legal - **Terms & Privacy** (https://pickolo.app/legal): Terms of service and privacy policy - **Partner Terms** (https://pickolo.app/partner): Terms for restaurant partners --- ## Download the App - **App Store** (iOS): https://apps.apple.com/ro/app/pickolo-app/id1574448448 - **Google Play** (Android): https://play.google.com/store/apps/details?id=ro.pom.pickolo.pickolo --- ## Social Media - Instagram: https://www.instagram.com/pickolo.app - Facebook: https://www.facebook.com/pickoloapp - TikTok: https://www.tiktok.com/@pickolo.app - X / Twitter: https://x.com/pickoloapp - LinkedIn: https://www.linkedin.com/company/pickoloapp - YouTube: https://www.youtube.com/@pickoloapp --- ## Languages Pickolo is available in English and Romanian. - English: https://pickolo.app/ - Romanian: https://pickolo.app/ro/